{"id":195607,"date":"2023-10-19T09:52:34","date_gmt":"2023-10-19T07:52:34","guid":{"rendered":"https:\/\/www.levertouch.com\/?p=195607"},"modified":"2023-10-19T09:52:34","modified_gmt":"2023-10-19T07:52:34","slug":"how-climate-change-is-affecting-after-sales-service-in-the-automotive-industry","status":"publish","type":"post","link":"https:\/\/www.levertouch.com\/usa\/how-climate-change-is-affecting-after-sales-service-in-the-automotive-industry\/","title":{"rendered":"How climate change is affecting after-sales service in the automotive industry"},"content":{"rendered":"

Climate change has already become a reality, as voiced by experts and the media, a fact that has already had <\/span>an impact through<\/b> hailstorm damage to vehicles<\/b><\/a> and after-sales service in the automotive industry<\/b>.<\/span><\/p>\n

The evolution and impact of climate change<\/b><\/h2>\n

Because of this, the evolution of climate change is a matter of some concern, since its effects can be seen in the demands and needs of the vehicle fleet.<\/span><\/p>\n

Weather-related claims in Spain <\/strong><\/h3>\n

First, to consider the consequences of climate change on a large scale, note the following chart, which shows how <\/span>the trend has skyrocketed in recent years<\/b>. From 1940 to 2022, we have gone from an increase of 0.2 \u00baC to an increase of 1.2 \u00baC: the difference of 1\u00baC is evident.<\/span><\/p>\n

\"Increase<\/span><\/p>\n

Moreover, to understand the risks to the Spanish market, it is worth taking a look at the distribution of weather-related claims in the country from 2017 to 2021.<\/span><\/p>\n

\"Claims<\/p>\n

This image shows how the Balearic Islands, the centre of the Iberian Peninsula, some areas of Andalusia, and the coasts of Catalonia, the Valencian Community and the Region of Murcia account for a large part of these claims.<\/span><\/p>\n

The impact of climate change on hail damage<\/strong><\/h3>\n

At this point, it is worth asking how climate change affects, and will affect, hailstorm events.<\/span><\/p>\n

The increase in warm and humid air, due to the higher evaporation of the oceans, which powers storms, together with more overall instability, will probably lead to <\/span>an increase in these episodes, resulting in larger hail<\/b>.<\/span><\/p>\n

In fact, we need to realise that if the average melting level increases, the top layer of storms, which produces hail, will shrink, and small hailstones will be more likely to melt before hitting the ground. Large hailstones, however, will not be as affected.<\/span><\/p>\n

The consequences of hailstorms on the vehicle fleet<\/strong><\/h3>\n

How does this situation affect the vehicle fleet? We know that <\/span>hail dents the bodywork<\/span><\/a>, especially the bonnet, boot and roof. In addition, if the hailstones grow in size, the damage will be more frequent and serious and, in the worst scenario, could also affect other parts of the vehicle: headlights, windscreen etc.<\/span><\/b><\/p>\n

In any case, this damage has a negative impact not only on individuals, but on car hire companies and after-sales garages as well. While individuals can have their daily lives affected and need a replacement vehicle, companies watch on as their cars lose value, with the consequent loss of business.<\/span><\/b><\/p>\n

After-sales garages, meanwhile, are tasked with offering quality services to their customers and satisfying their needs quickly if they want to build loyalty.<\/span><\/b><\/p>\n

Insurance companies will also be affected by having to cover the costs of repairing vehicles with comprehensive or extended liability policies, provided that weather damage is covered.<\/span><\/p>\n

Solutions for damage due to hail in automotive after-sales service<\/b><\/h2>\n

In light of this situation,<\/span> at Lever Touch we use PDR techniques to offer effective solutions that make a difference in automotive after-sales service<\/b>.<\/span><\/p>\n

Advantages of PDR techniques<\/strong><\/h3>\n

The <\/span>main advantage of PDR techniques<\/span><\/a> is that no filler or sanding is used, thus preserving the original paint on the vehicle.<\/span><\/p>\n

This type of repair, in addition to being environmentally friendly, allows the car to be repaired without lowering its value, all in less than 24 hours and at a lower cost than other methods.<\/span><\/p>\n

Tools for removing dents without painting<\/strong><\/h3>\n

To ensure a quality result, there are three materials that can be used based on the characteristics of the damage caused by the hail:<\/span><\/p>\n